Returns & Exchanges

At Olga Valentine, we want you to be completely enamored with your sustainable luxury pieces, which is why we offer a 14-day return period for all full-priced items. Please ensure garments are unworn, unwashed, and still have all original tags and hygiene seals attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original sustainable packaging, ensuring the return authorization form is included inside the parcel.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized postal service location.

• 4.
  Quality Check & Refund

  Once our boutique team receives and inspects your return, your refund or store credit will be processed within 5-7 business days.